<![CDATA[Infusive Solutions: job boards]]> http://JOBS.INFUSIVESOLUTIONS.COM/ en-us <![CDATA[Senior Desktop Analyst]]> One of the top media firms in world is bringing all their desktop support in-house and have hired a top-notch Director to build and manage an elite team.   So, you have the chance to excel and make a name for yourself with upper management and the user community.

There will be a team of 6 with about 1200 users.  85% of the work will be PC but your team works closely alongside of an all Mac team that knows their stuff.  So, you will get exposure to latest and greatest of both PC and Mac technology which includes LANDesk and Casper.

The Director has an excellent track record with other firms in building excellent teams.  He started as out as desktop technician years ago and with hard work, dedication, and teamwork has moved his way up to management.  He now expects the same from his team.

Responsibilities and Technology
  • Level II – III Desktop support for all users including Executives.
  • Working on Windows 10 with MS Office, Active Directory, Exchange, LANDesk, Casper, Adobe…
  • Leading both Software and Hardware projects
  • Documentation and asset management.

Mon, 24 Jul 2017 00:00:00 EDT 0
<![CDATA[Lead Desktop Engineer - XenApp]]> An elite investment firm with close to 400 employees has an opportunity for a Senior Desktop Engineer to work heavily with Citrix with a focus on XenApp and Software management using KACE. The manager has high standards for the group but there really is a good work life balance and the opportunity to grow your skills sets with cutting edge technologies.

You will be part of desktop group that is managed by a technical manager who rewards good work with technological growth, compensation, and trust. 

Some members on the team will be focusing more on level I – II support but you will be focused on Desktop engineering and about 15% of your time involved with 3rd level escalation.  But this opportunity is for someone who wants to lead projects in XenApp, KACE, Symantec, and be one of leaders in rolling out Windows 10 from a Desktop Engineering standpoint.

Responsibilities and Technology:
  • Engineering and administration with XenApp.
  • Working heavily on engineering (KACE, Altiris, or SCCC… etc) with building and deploying images in a Microsoft environment.
  • Active Directory with a focus on Group Policy
  • Working with Symantec and other virus protections tools.
  • Leading parts of the Windows 10 Project.

*LI - KW1
Sun, 16 Jul 2017 00:00:00 EDT 0
<![CDATA[Desktop Support Engineer]]> A 300-person elite Investment firm has an opportunity for a Desktop Support Engineer to do Level 1-3 support, spearhead challenging projects, and get exposure to system administration / desktop engineering with a firm that sees IT as an essential part of success not just a cost.

The manager of this group expects a lot from his team but also gives great direction, mentors, and rewards good work with more responsibility and financial compensation.  This support and operations team has full access to Active Directory and all other servers so nothing stands in the way of giving excellent support.

  • Level I – III Support on PC’ s with Office, Active Directory, hardware, and financial and proprietary applications.
  • Special projects resulting from user demand, proactive thinking from the technology managers, and your own suggestions.
  • Research, play, and implement new technologies for the IT team and the user community.
  • Learn from a technical manager and top support team.

*LI - KW1
Sun, 16 Jul 2017 00:00:00 EDT 0
<![CDATA[Desktop Support Manager]]> A 200+ investment firm is looking for Hands-on Desktop Manager / Senior Lead Desktop support individual to oversee a team of 5 individuals in a challenging but rewarding environment with a down to earth user community.

You will be reporting to a VP that is fair, has a cool demeanor but also expects a lot out himself and his team.  There will be many opportunities for you to mentor and create best practices for the team.  Although you will not be responsible for the budget you will certainly have a say in new technologies that are implemented. 

Responsibilities and Technologies:
  • Leading a team to support users in a fast-paced Microsoft environment ie Windows 7 -10, MS Office, Active Directory, Exchange….
  • 3rd level Escalation and Executive support
  • Managing ticket queue.
  • Research and implementing new technologies and processes.
  • Mentoring and leading junior team members.

*LI - KW1
Sun, 16 Jul 2017 00:00:00 EDT 0
<![CDATA[SCCM Engineer]]> An elite law firm located conveniently in Midtown has a full-time opportunity for a SCCM Desktop Engineer to join a group that works like a true team, wears multiple hats, and is led by a manager who is technical and likes to push the envelope when it comes to technology.

You will be the point person for the application environment which consists of building images from scratch, testing, deployment, 3rd level escalation support, and the overall subject matter expert for SCCM. You will also lead the way for the Windows 10 Migration project that will begin later this year.

You will have the opportunity to put your personal stamp on desktop engineering along with the encouragement of the manager to research and implement cutting edge technologies.   Plus, since desktop engineering sits within the engineering group you have the chance to get involved with other server and network technologies. (If you desire).


Responsibilities and Technologies:
  • Medium to advanced skills in SCCM engineering, implementation, and management.
  • Use of heavy scripting when with various technologies:  PowerShell, VB Script, Python, etc.…
  • Ability and desire to take ownership of application testing and distribution.
  • Take initiative for implementing new technologies. 
  • Understanding and good communication when interacting with the Helpdesk / Desktop support team.

*LI - KW1
Sun, 16 Jul 2017 00:00:00 EDT 0