Desktop Support Manager

New York, New York 10016 | Direct Hire

Post Date: 03/14/2018 Job ID: 1923 Technology: Support Seniority Level: Zip Code: 0 Industry: Pay Rate: 140000

A 200+ investment firm is looking for Hands-on Desktop Manager / Senior Lead Desktop support individual to oversee a team of 4  individuals in a challenging but rewarding environment with a down to earth user community.

You will be reporting to a VP that is fair, has a cool demeanor but also expects a lot out himself and his team.  There will be many opportunities for you to mentor and create best practices for the team.  Although you will not be responsible for the budget you will certainly have a say in new technologies that are implemented. 

Responsibilities and Technologies:
  • Leading a team to support users in a fast-paced Microsoft environment ie Windows 7 -10, MS Office, Active Directory, Exchange….
  • Be an important part of their move to the cloud.
  • 3rd level Escalation and Executive support
  • Managing ticket queue.
  • Research and implementing new technologies and processes.
  • Mentoring and leading junior team members.


Korey Wright

Korey Wright joined the Infusive team in 2003 as Senior Recruiter and then worked his way up to his current position of Senior Partner and COO. As an 11 year veteran of the I.T. recruiting industry, he runs the sales operations, day-to-day management and strategic development for the organization.

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