Desktop Support Specialist (Mac)

New York City, NY

Posted: 03/10/2025 Employment Type: Full Time Job Number: 3062637 Pay Rate: 60k/year - 72k/year

Job Description


Join a top global media firm where technology and collaboration drive success. You'll be part of a team that values problem-solving, innovation, and career growth. The company genuinely invests in its people—just look at the director of this group, who was promoted four times into his current role. If you're looking for a place that recognizes hard work and helps you move up, this is it.




As a Desktop Support Specialist, you'll provide both face-to-face and remote support in a Mac-heavy environment, with a solid amount of PC work as well. You'll handle escalations from the help desk, troubleshoot technical issues, manage system refreshes, and deploy software using JAMF, Intune, and SCCM. You'll also work hands-on with tools like Adobe Creative Suite, Office 365, Active Directory, and Azure.




This is a place that always looks for new ways to improve technology and user experience, so you'll get exposure to the latest tools and approaches. You'll work closely with the Desktop Engineering team and senior leadership, gaining valuable mentorship along the way. With a strong culture of learning and promoting from within, you'll have real opportunities to grow your career.



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