Infusive Solutions
http://www.infusivesolutions.com
http://www.infusivesolutions.com
USD
72.5000
100000
HOUR
true
You’ll be the face of tech support in a brand new New Jersey office for one of the top financial firms in the world. This is not a help desk role. You’ll be hands-on, supporting around 300 users face to face, making sure their day runs smoothly. A separate team handles the Level 1 calls, so you can focus on the real problem solving and relationship building.
You’ll work with a mix of Windows 11, Office 365, mobile devices, and hardware support. The environment is current, and the firm invests in technology that actually improves the user experience.
You won’t be flying solo. You’ll have another new hire alongside you, and one of the senior folks from Manhattan will help you both get up to speed. That team is just a call away if you need them, but here in NJ, you’ll have the space to own your work. The manager sits in Manhattan and fully trusts his team to do what is right. No micromanaging here.
The culture is hardworking but human. You’ll work smart, you’ll be challenged, but you won’t get burned out. If you take initiative and care about doing right by the user, this is the kind of place where your work gets noticed and rewarded.
If you're ready to step into a visible and trusted role in a fast moving but balanced environment, let’s talk.
Desktop Support Specialist
Posted: 05/06/2025
2025-05-06
2025-06-11
Employment Type:
Full Time
Job Number: 3213093
Pay Rate: 72.5000/year - 100000/year
Job Description
You’ll be the face of tech support in a brand new New Jersey office for one of the top financial firms in the world. This is not a help desk role. You’ll be hands-on, supporting around 300 users face to face, making sure their day runs smoothly. A separate team handles the Level 1 calls, so you can focus on the real problem solving and relationship building.
You’ll work with a mix of Windows 11, Office 365, mobile devices, and hardware support. The environment is current, and the firm invests in technology that actually improves the user experience.
You won’t be flying solo. You’ll have another new hire alongside you, and one of the senior folks from Manhattan will help you both get up to speed. That team is just a call away if you need them, but here in NJ, you’ll have the space to own your work. The manager sits in Manhattan and fully trusts his team to do what is right. No micromanaging here.
The culture is hardworking but human. You’ll work smart, you’ll be challenged, but you won’t get burned out. If you take initiative and care about doing right by the user, this is the kind of place where your work gets noticed and rewarded.
If you're ready to step into a visible and trusted role in a fast moving but balanced environment, let’s talk.
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