Infusive Solutions
http://www.infusivesolutions.com
http://www.infusivesolutions.com
USD
175000
200000
YEAR
true
One of the leading Financial firms in the world with a start -up mentality when it comes to technology has an opportunity for Technical Support Manager to run Desktop Operations. You will manage a team that sits between the Desktop / Help Desk team and the Engineering teams. Think of it as a specialized Level III Support Group.
You will be guiding the team in troubleshooting complex technical issues, researching new technologies, setting up procedures, while helping to mentor the Level I – II teams to become better at resolving tickets before they escalate.
People who work hard and deliver are rewarded with increased responsibility and monetary compensation. This firm promotes from within, which is evidenced by the fact that just about all the VP’s and up on the Infrastructure side, including Managing Directors, started out as Level II techs.
VP of Technical Support Engineering
Posted: 10/08/2024
2024-10-08
2024-11-07
Employment Type:
Full Time
Job Number: 2567507
Pay Rate: 175k/year - 200k/year
Job Description
One of the leading Financial firms in the world with a start -up mentality when it comes to technology has an opportunity for Technical Support Manager to run Desktop Operations. You will manage a team that sits between the Desktop / Help Desk team and the Engineering teams. Think of it as a specialized Level III Support Group.
You will be guiding the team in troubleshooting complex technical issues, researching new technologies, setting up procedures, while helping to mentor the Level I – II teams to become better at resolving tickets before they escalate.
People who work hard and deliver are rewarded with increased responsibility and monetary compensation. This firm promotes from within, which is evidenced by the fact that just about all the VP’s and up on the Infrastructure side, including Managing Directors, started out as Level II techs.
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